How to Ask a Shipper for Tracking Number

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Global Package Tracking

Track packages from China, US Post, Canada Post, Royal Mail, Deutsche Post, Vova, Aliexpress, UPS, Shein, FedEx, Pitney Bowes, eBay, Amazon

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International Package Tracking

Regardless of the online store or the market you have purchased, you can always trace the full path of the order with our parcel tracking service

US Post Tracking

US Postal Service Tracking provides end-to-end inbound and outbound item tracking in the United States and is available for most domestic mail products that are large enough and that are addressed to domestic locations, including to limited Army Post Offices, Fleet Post Offices, Diplomatic Post Offices destinations and to ZIP Codes in U.S. territories and possessions or Freely Associated States. Read our extensive guide to US Post Package Tracking.

eBay

A well-known worldwide auction site, recently launched the eBay Global Shipping Program in which the Pitney Bowes through the third party logistics providers, shipping carriers, customs brokers, freight forwarders, and/or other subcontractors delivers goods bought on eBay from US and UK. Read the detailed instructions for global eBay tracking.

Shein

SHEIN is an international B2C fast fashion e-commerce platform. The company mainly focuses on women's wear, but it also offers men's apparel, children's clothes, accessories, shoes, bags and other fashion items. SHEIN mainly targets Europe, America, Australia, and the Middle East along with other consumer markets. How to track your Shein.com order and package using tracking number.

Romwe

Romwe has been in the fashion business since 2010. It is an international women's clothing site that sells beautiful clothes at a price that will tempt you to buy for all members of your family and friends. How to track your Romwe.com order and package using tracking number.

Amazon

Amazon (Amazon.com) is the world's largest online retailer. Has localized online stores in United States, UK, Canada, Australia, Germany, France, Spain, France, Netherlands, Mexico, Brazil, etc. Amazon Package Tracking.

Urban Outfitters

The Urban Outfitters brand targets young adults with a merchandise mix of women's and men's fashion apparel, footwear, beauty and wellness products, accessories, active-wear and gear, and housewares, as well as music, primarily vinyl records and cassettes. Much of the merchandise is designed and produced by the company's wholesale division on multiple private labels. Urban Outfitters Order Status Tracking.

Lazada

Lazada is the #1 online shopping marketplace in Southeast Asia – available in Indonesia, Malaysia, Philippines, Vietnam, Thailand, Singapore. Orders are delivered with Lazada eLogistics, NinjaVan, ABX Express, GDEX, Skynet, Poslaju, TA-Q-BIN.

Zalora

ZALORA is Asia's leading online fashion destination. They are the largest and fastest growing fashion focused e-commerce site in Southeast Asia. Founded in early 2012, we are present in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. Orders are delivered with NinjaVan, Entrego, CollectCo, Poslaju, TA-Q-BIN.

Taobao

Taobao is the online store focused on the end user. The site operates on the C2C system ("consumer to consumer") - a form of electronic commerce, which is the sale of goods and services between consumers. In this case, the site Taobao.com acts as an intermediary between the buyer and seller. Created by the Alibaba Group to facilitate transactions between individual consumers and a wide range of sellers, such as retailers and wholesalers, etc. Orders to USA, Canada are delivered by UPS, JCEX, China Post EMS, to Singapore, Malaysia by ABX Express, DEX-I, GDEX, Skynet.

Shopee

Shopee is a mobile marketplace designed for both buyers and sellers to enjoy safe and smooth transactions – available in Indonesia, Malaysia, Philippines, Vietnam, Thailand, Singapore. Orders are delivered with NinjaVan, ABX Express, Gdex, LBC Express, Black Arrow Express, Skynet, Poslaju.

VOVA.com

VOVA describes itself as Best Cheap Online Shopping Site - Browse Vova for millions of cost-efficient products with high quality that make your shopping fun and rewarding. Read more to find out how to track VOVA Post.

GeekBuying

GeekBuying is a great online electronics store from China; they focus on home & office electronics, and consumer electronics; high quality, wholesale price, fast free shipping and good customer service. Orders are delivered by China Post, Singapore Post, China Post EMS/ePacket.

Borderfree

Borderfree lets you shop like a local — delivering the world's best stores and exclusive savings directly to you. Borderfree order tracking accross multiple delivery companies at once.

DHGate

DHGate is a marketplace of independent Chinese wholesalers and drop shippers. When you buy through DHGate, you are buying from one of these sellers, although DHGate handles the transaction. It's a lot like when you buy something on eBay, but DHGate offers a refund guarantee on all purchases. Orders are delivered by China Post, China Post EMS/ePacket.

Wayfair

Wayfair is one of the world's largest online destinations for the home and sells furniture and home-goods. Their digital platform offers 14 million items from more than 11,000 global suppliers. Brans include Joss&Main, AllModern, Birch Lane, Perigold. Deliveries are made mainly with UPS, FedEx, Canada Post, Royal Mail.

Amazon Logistics (AMZL_US)

Amazon Logistics is a shipping and delivery service meant to complement existing providers like UPS, US Post and FedEx. It offers 7-day and same-day delivery options, and it utilizes a host of third-party logistics partners across the country to make it happen – including walkers, bicyclists and motorcyclists in some areas. Read more to find out how to track Amazon Logistics.

Walmart

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores from the United States. How to track Walmart order.

DPD Tracking

Dynamic Parcel Distribution or DPD for short is an international express delivery service. DPD has over 830 terminals in more than 40 countries of the world. Read more to find out how to track DPD packages

FedEx SmartPost Tracking

FedEx SmartPost, which is similar to UPS SurePost, is a hybrid shipping service with which FedEx will pick up packages from the shipping destination, and then hand the packages off to the U.S. Postal Service for the final delivery to the end customer. Learn how FedEx SmartPost Tracking can help find your package.

Etsy

Etsy is the global marketplace for unique and creative goods. It's home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures. They ship domestically and internationally using US Post, FedEx. How to track an Etsy order.

H&M

Hennes & Mauritz is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers and children. Orders can be tracked using only order number. They ship with US Post, Canada Post. How to track an H&M order using order number.

Is it safe to receive packages from China in light of Coronavirus?

According to World Health Organization (WHO) - Yes, it is safe, People receiving packages from China are not at risk of contracting the new coronavirus. From previous analysis, WHO says coronaviruses do not survive long on objects, such as letters or packages.

Is it possible to catch new coronavirus from via packages from China?

No, You Won't Catch The New Coronavirus Via Packages Or Mail From China, according to the Centers for Disease Control and Prevention. "Because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures," the CDC concludes in its Q&A.

It is highly unlikely that the virus could survive for multiple days outside or inside a cardboard box, for example, that contains something an infected person had sneezed on or handled.

Am I at risk for novel coronavirus from a package or products shipping from China?

In general, because of poor survivability of these coronaviruses on surfaces, there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of 2019-nCoV associated with imported goods and there have not been any cases of 2019-nCoV in the United States associated with imported goods.

"Shipping conditions of most products are going to be not conducive to the virus remaining viable". Despite what you might've heard, you cannot get the virus from an imported package. The virus is very fragile outside the human body, which means you can't get it from a package or an envelope.

Contracting coronavirus form imported goods

Some people have raised concerns that they might be able to contract the coronavirus from imported goods packed by people in other countries who might be sick.

Public health experts point out that the virus can only live for a few hours on hard surfaces, and the only way it's being spread between people is through close contact.

The spread of the coronavirus is likely to impact significantly on UK importers and consumers

Restrictions on shipments and compulsory factory closures in China's Hubei province, which is at the centre of the coronavirus outbreak, will mean significant delays on items from this important Chinese manufacturing area.

China Post's Express Mail Service (EMS) announced on Sunday that it will delay shipping orders to disinfect goods. EMS said: "To ensure the public's safety, we will 'double-disinfect' the parcels and the vehicles that will go through Wuhan, delaying the shipping progress."

International parcel tracking done right

Find out how to track any package or parcel from around the world

How to track my international parcel?

Tracking international parcel can be cumbersome, you have to know which carrier will handle parcel delivery, when international delivery company will pass parcel to local postal or courier company. With our parcel tracker all of the above are non issues.

You'll get comprehensive tracking events history, delivery time estimate, current parcel status and location and links to each official carrier website with prefilled tracking id, so you can be sure tracking info is up to date.

International shipping tracking

Tired of trying to track your international package? I'm are here to help. International package tracking with any tracking number you may have will just work.

If you happen to have unsupported tracking number, just send me a quick note with tracking number and shipping company name, and add I'll support for it in a couple days.

How do I track a package?

What's new about tracking a package with our postal tracker is that you need just a tracking number and that's it. No need to guess carrier, no need to manually track with multiple carriers and no need to translate tracking status to understand what it means in Chinese.

To track a package enter your tracking number on this page and hit Track Package.

Parcel tracking in UK

Even though most parcels going to UK are delivered by Royal Mail, they start their way with other carriers and have to guess which one and how to track them. Not anymore, we integrated most popular shipping companies around the world and transparently tracking your UK parcels all the way from seller's warehouse to your door.

What is "Departure from outward office of exchange" ? How long it will take?

"Departure from outward office of exchange" means the parcel is ready for export customs security scan. Once it passes the scan, it will be sent to airline.

Normally this procedure will complete within 2 to 10 days.If your parcel stuck in this status for more than 2 or even 3 weeks. Normally this means the parcel has problem to pass security check and will be returned to shipper. You should open a dispute ASAP.

What does the status "Arrival at inward office of exchange" mean?

"Arrival at inward office of exchange" means the parcel has arrived destination country's import customs office. Once the import customs clearance is done, the parcel will be delivered by destination country's postal service company.

What does "Import Customs Scan" mean?

If you got the status of "Import Customs Scan", there are 3 possibilities:

• If the parcel was originally shipped from China and the location shows as a Chinese city such as Beijing, Shanghai etc, then it means the parcel was returned back to China from oversea country. Normally the parcel will be sent back to shipper and recipient will NOT receive this parcel in future unless the shipper pay extra shipping fee and send it again.
• If the parcel was originally shipped from China and the location shows as recipient's country, it means the parcel has arrived destination country import customs and will be delivered as soon as the customs clearance finishes.
• If the parcel was originally shipped from other country outside China and the location shows as a Chinese city such as Beijing, Shanghai etc,then it means the parcel has arrived China and will be delivered as soon as the customs clearance finishes.

What does the status "Arrival at inward office of exchange" mean?

"Arrival at inward office of exchange" means the parcel has arrived destination country's import customs office. Once the import customs clearance is done, the parcel will be delivered by destination country's postal service company.

What does "Sent to airline" mean? How long will it arrive after "Sent to airline"?

"Sent to airline" means China Post has given the parcel to airline company. It does NOT necessarily mean the parcel has been on plane.

The "Sent to airline" status will stuck for long time until the parcel arrives at an airport sorting center which has scanning service. This might take 2 to 4 weeks in regular season and 4 to 6 weeks in holiday season. Normally the parcel should have arrived at destination country when new status shows up.

If over 30 days (or 45 days in rush season) after "sent to airline" and you still do not receive the parcel, then you should be cautious. The parcel might be lost or seriously delayed somewhere outside China. You should open a dispute to claim your money back from seller.

What does the status "Arrival at inward office of exchange" mean?

"Arrival at inward office of exchange" means the parcel has arrived destination country's import customs office. Once the import customs clearance is done, the parcel will be delivered by destination country's postal service company.

Why does my tracking result show only one message "Electronic data received" or "Electronic information received"?

If your tracking result has only one message "Electronic data received", this means your seller/shipper applied for tracking number from postal company, but did not actually ship the goods yet.

Many China sellers delay shipment for 5 to 10 days due to inventory shortage. So if you just got the number which shows "Electronic data received", please wait one or two weeks and track again. In most of cases, seller will ship the goods and you can see real shipment date and shipping location.

If you still can not see new status after 10 days, you should be cautious of fraud. You should talk to a seller and ask him to give you real shipping date and real tracking number. If seller can not give you reasonable reply, you should open dispute on eBay/AliExpress/Amazon.

What is the meaning of "Shipping notice received"?

When tracking you might get "Shipping notice received" or "Shipping notice received from WISH" or "Logistics order has been created".

This means seller/shipper has applied a tracking number with shipping software provided by third party (WISH, AliExpress etc) but has not shipped the goods yet.

If you just got the tracking number from seller, please wait about 2 to 3 business days, if seller has actually shipped the goods. China Post tracking system will provide updated shipment date and location information about the parcel number.

If over 3 business days and you still get same result as ""shipping notice received". You should be cautious of fake shipment. If you purchased from big website such as eBay/AliExpress/Amazon/Wish etc, you should contact seller and push him/her to ship the goods immediately. Tell him/her if you can not get real shipment information in next 3 days, you will open dispute against fraud. In most of cases, sellers will take immediate action on shipment to avoid dispute and shop downgrade penalty.

China Post tracking

Tracking packages from China remains our most popular feature and our tracker truly excels at that. We support China Post, ePacket, Winit, Yanwen, Yun Express and countless other shipping companies that deliver packages via China Post.

All statuses are translated from Chinese to English and you'll even get delivery time estimate for your China Post package.

DHL Global Mail tracking

DHL Global Mail is an excellent, cheap and effective delivery method for small packages. The reason it's cheap is because DHL works with local carriers in China, United States to get packages from seller to DHL's consolidation center. And after package arrives to destination country, DHL hands it over to local carrier as well. Read more in our extensive guide to DHL eCommerce and DHL Global Mail tracking.

My parcel has arrived at destination country for a long time without delivery, why?

If your tracking results shows the parcel has arrived destination for long time, but does not have delivery information, normally this means the parcel has delivery problem.

If the parcel is shipped from China to your country, the failure delivery reasons might be as following:

• The address, city or postal code is wrong.
• The import customs does not release the goods
• The postman has sent the goods to your mailbox or front door and you have not checked yet.
• The recipient is not available in the address when postman tried to make delivery.
• The parcel address has no P.O Box number . This is most common return reason for parcels to U.A.E

Remember that China is a member of Universal Postal Union(UPU), its parcel will be delivered by the UPU member in your country. In most cases, this UPU member is your country's postal service provider or postal company. So if the parcel has delivery problem in your country, you should contact your local post office and inquire about parcel delivery.

What does CNBJSA, CNSZXA, USSFOS, USLAXD, BEBRUV, DEFRAA, GBBELA, CAYMQA abbriviations mean?

Six capital letters abbriviation is used to denote International Mail Processing Centers and you can find detailed information about any sorting center your parcel currently located in at International Mail Sorting Centers

Track Shipments by Any Courier or Postal Service

A courier company is responsible for the delivery of packages, documents, and mail between two parties. Unlike state-operated post offices, courier delivery services are usually privately-owned companies that offer more competitive services such as door-to-door package delivery 7 days a week, with some even boasting 24/7 services. Most couriers will also offer same day or next day package delivery and international package delivery services at more attractive prices.

Join tens of thousands of people tracking their packages with us!

«No more logging in to multiple trackers, I now can track all my shipments from multiple sources, and shippers, from one app. Serious time saver and unbelievably easy to use. Don't even need to know who the shipper is. Once I put in the tracking number the app does everything else for me. Just great!!! All I need to do now to improve my experience is upgrade to the Premium version.»

How to open dispute and claim refund for fake tracking number and non received parcel?

Package has been returned to shipper, but seller does not confess that he/she have received the return and refuse to refund me money, how can I get my money back? Parcel was returned to shipper, or even shows "Failed delivery". How can I get refund from China Post? The tracking status has not changed over 40 days,I still do not get the item, can I contact seller or China Post for refund?

China Post does not deal with recipient directly. China Post only accept query or claim from shipper who has original shipping receipt.

So, for recipient, the best solution is to contact your payment authority(ebay, aliexpress, paypal or credit card company) and file a non-receipt dispute ASAP.

Once you have filed the dispute, then it becomes seller's duty to prove that the parcel has been successfully delivered to buyer. If he/she can not give such proof in specific time period, the money will be automatically refunded to buyer.

How to file such non-receipt dispute?

In eBay, PayPal or AliExpress, there is a link or web page called "Resolution Center" or "Dispute Center". You can file non-receipt there.

Is there any deadline to file non-receipt dispute?

YES. For eBay, PayPal, you need to file the dispute within 45 days of your payment. For AliExpress, it is 60 days.

What if I passed the dispute deadline and still want to get refund?

If you have passed deadline to file dispute, then the only way is to contact seller. Normally big sellers who have high positive feedback rate will give you good solution in exchange of good feedback from you. This will help their shop to get better selling performance.

What if I buy from some website which does not have "dispute center" and I did not make payment by paypal or alipay?

Unfortunately, this makes it very difficult to get your money back. So we suggest buyer to buy from China sellers in big marketplace such as ebay,aliexpress, amazon etc which have good customer protection system. If you buy from independent shopping website, then please select paypal as payment method. NEVER use wire transfer or money order or western union,or bit-coin to make payment especially from unfamiliar sellers.

How do I track an air cargo shipment?

Air Cargo Tracking made easy. All you need is the AWB-number. This number can be used to track the air cargo shipment on our website, we will download tracking information directly from airline's website.

You are issued with an Air Waybill number; this is a receipt issued by an international airline for goods and an evidence of the contract of carriage. Air Waybills have eleven digit numbers which can be used to make bookings, check the status of delivery, and current position of the shipment. The first three digits are the airline prefix. Each airline has been assigned a 3-digit number by IATA, so from the prefix we know which airline has issued the document.

How do I track an shipping container or sea cargo shipment?

Container Tracking made easy. All you need is the container number. This number can be used to track container shipped by sea on our website, we will download tracking information directly from shipping line' website. Container numbers usually have prefix (MAEU, MSKU, TLLU, SUDU, GLDU, MSCU) of 4 digits and look like: MAEU4149284, OOLU7215245, TLLU5975567, MSCU5715940, MEDU7710136, GLDU3352135.

Track package with multiple carriers at once

Sit back and relax, Parcels app will track your package with every possible courier and postal company, so you get only latest tracking information.

by tisunov

How to Ask a Shipper for Tracking Number

Source: https://parcelsapp.com/en

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